Last updated September 28, 2026
This policy explains how Fortuisoft LLC handles information when you use Rummy 500 – No Ads! The app does not require an account, display advertising, or use data for advertising or tracking across other companies’ apps and websites.
The app stores saved games, game history, settings, statistics, and Pro status on your device to run and restore your games. Games are played against an opponent running on your device. You do not need an internet connection to play.
The app automatically sends crash reports, error reports, and diagnostic information to Sentry, our diagnostic service provider. Reports can include the app version, device model, operating system, session and game identifiers, game actions and card information, settings, purchase or restoration status, and timing information such as how long a save or opponent decision took. A short history of recent app interactions helps us understand what happened before a problem.
Sentry assigns a random installation identifier used as a user/device identifier to associate reports and sessions from the same installation. This is not an account or advertising identifier, but means reports are linked to that installation. We use these reports to diagnose problems, provide support, and keep the app reliable.
We do not enable Sentry screenshots, screen recordings, or view-hierarchy capture. The app does not request location access, and our Sentry configuration does not enable IP-address collection or location inference. No email address or feedback message is added to automatic diagnostic reports.
Apple processes the one-time Pro upgrade. The app uses purchase and entitlement information to provide and restore Pro features. Diagnostic reports may include whether Pro is enabled and whether a purchase or restoration succeeded. Fortuisoft does not receive your payment-card details.
Learn more in App Store & Privacy.
If you choose to send feedback by email, we receive your email address, message, attachments, and the app version, device model, operating-system version, and Pro status included in the message. You can review or cancel the email before sending. We use this information to respond and provide support. Diagnostics may record that the mail composer was opened, sent, or cancelled, but not your email address, message, or attachments.
“Export game for support” creates a file containing the saved game, game history, rules, and diagnostic context. It can include both players’ cards and the stock order so a problem can be reproduced. The file is shared only with the destination you choose in the system share sheet; exporting it does not automatically send the full saved game to Fortuisoft or Sentry.
We share information with service providers for the purposes described above, when you request it, or when required by law. We do not sell your personal information or share it for advertising. We require service providers handling information for us to protect it consistently with this policy and applicable privacy requirements.
Collected information is retained for as long as needed to diagnose problems, provide support, operate the app, or meet legal obligations. Local information remains until you remove it or delete the app. Deleting the app does not automatically delete reports or support messages already sent to us or our providers.
You can use the game without creating an account or buying Pro. Sending feedback and sharing a support export are optional. Deleting the app removes its local data from that device. Copies in device backups are managed through Apple’s backup settings.
For questions, requests to access or delete information we hold, or to withdraw consent, contact support@fortuisoft.com. We may need information to identify the relevant reports or correspondence and verify your request. The app does not currently have a separate switch to disable diagnostic reporting.
We will update this page and its date when our practices change. The app includes an offline copy of the policy current when that app version was released; the latest version is available at fortuisoft.com/rummy500/Privacy.html.
Fortuisoft LLC
support@fortuisoft.com